Doug Herrington | Senior Technical Writer

Where I Started

Doug Herrington

I've spent more than twenty years turning complex technical work into clear, usable documentation for people who need to understand it quickly. My career has taken me through IT infrastructure, cybersecurity, energy operations, government programs, and software development, and I've learned to move comfortably between deeply technical teams and senior leadership. No matter the environment, my job has always been the same: make the complicated understandable, the chaotic structured, and the important impossible to miss.

Early Work in the Energy Sector

I started in the energy industry, writing procedures for wireline operations, drilling tools, and downhole geosensor systems. That work taught me how to document processes where clarity isn't optional — it's safety‑critical. Later, I carried that discipline into regulated environments, creating compliance procedures aligned with CIP, SOX, and SaRC, and managing full document lifecycles in organizations where accuracy and traceability matter as much as the content itself.

Working Across Technical Environments

Over time, my work expanded into IT and cybersecurity, where I've supported infrastructure modernization programs, disaster recovery planning, and enterprise‑level governance documentation. I've written system administration guides, run books, CMDB setup procedures, and cybersecurity incident reports — always with the goal of helping teams understand what's happening, what needs to happen next, and why it matters. I've learned that good documentation doesn't just record information; it reduces friction, lowers risk, and helps people make better decisions.

Work I'm Proud Of

I'm proud of the impact my work has had. At the State of Wisconsin, I developed an AI‑based voiceover initiative projected to save $150,000 over five years. At the Texas Department of Public Safety, I led the creation of the division's first professionally designed annual report, transforming a basic Word document into a polished publication used by leadership. For the U.S. Marine Corps, I produced a full suite of user guides, system administration guides, and help systems under tight deadlines and evolving requirements. These projects taught me how to deliver high‑quality work quickly, even in environments where the target is constantly moving.

A Modern Approach to Documentation

I've always been drawn to tools and workflows that make writing faster, cleaner, and more consistent. I've built templates, style guides, and documentation systems that outlast my contracts and reduce workload for the teams that inherit them. In recent years, I've leaned heavily into AI‑assisted writing and automation — not as a shortcut, but as a way to accelerate the parts of the job that shouldn't take hours anymore. When used well, AI lets me spend more time on clarity, structure, and accuracy, and less time on mechanical tasks.

Building Things That Make Life Easier

That mindset led me to build EasyArc, a personal project that grew into a fully automated retro‑gaming application for macOS. I taught myself advanced AI prompting, Electron, Node.js, and RetroArch integration to make the experience simple for everyday users. It's a passion project, but it reflects something true about me: I like solving problems, learning new tools, and building things that make life easier for other people.

How I Work Today

At this point in my career, I bring a mix of technical depth, procedural discipline, and creative problem‑solving that fits well in complex environments. I work best when I'm collaborating with SMEs, engineers, developers, and leaders who care about doing things the right way. And whether I'm writing a compliance procedure, a system guide, or a strategic report, my goal is always the same — to deliver documentation that's clear, accurate, and genuinely useful.

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